Most managers don't know it, but if they want to further their career, they must always have a presentation in their hip pocket, ready to be given on no-notice. That's why it's called the Hip Pocket Presentation.
For many years at our Effective Manager Conferences, Mark ended the day by giving what we came to call, "The Love Speech." Love matters in managing others. Here it is, for the record, for those who never got to hear it in person.